BNC values all types of feedback – compliments, suggestions for improvement or complaints – and all information we receive is taken seriously. If you would like to give us feedback or make a complaint you can:

• Download our Complaints Policy for more information
• Fill out our hardcopy Feedback and complaints form and email to the Secretary@brunswicknetballclub.org
• If the feedback concerns a breach of child safety, email to BNCsafety@brunswicknetballclub.org
• Submit your feedback online using the form here

What happens next?

• If you provide your contact details, we will contact you within two working days to discuss how we will respond to your feedback or complaint.
• If you provide your feedback anonymously, we will be unable to contact you but we will carefully consider what you have said.
• If you make a complaint, we will investigate the complaint, decide the action to be taken and notify you of the outcome.